General FAQS
1. How long does shipping take?
Orders are processed within 24 hours. Delivery typically takes 3–7 business days depending on location.
International Delivery takes 5-12 business days.
2. How can I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow your package in real time.
3. Can I cancel or change my order?
We process orders very quickly, so changes can only be made within 2 hours of purchase.
If you need to cancel or update details, contact us immediately at support@leorisa.com.
4. What is your return policy?
We offer a 30-day money-back guarantee.
If you’re not satisfied with your Leorisa device, simply email us within 45 days of delivery, and we’ll arrange your return or refund.
5. What if my item arrives damaged or defective?
In the rare case that your product arrives damaged, send us a photo and your order number at support@leorisa.com, and we’ll send a free replacement right away.